Dropbox Service


Dropbox at U-M is a cloud file storage option that provides automatic backup and is readily accessible from any device.

Dropbox at U-M includes:

  • All of the core features (e.g., storage, anytime/anywhere access to files, secure sharing, and more).
  • Advanced data protection (e.g., version history and file recovery, advanced sharing permissions, password protection, granular permissions, and more).
  • Advanced collaboration and productivity tools (e.g., Dropbox Paper, file locking, commenting, Dropbox badge, and more).

For more information on Dropbox Team Folders at U-M, refer to the Dropbox Team Folders page.

Get help with Dropbox account or billing issues. Learn how to contact customer support, upgrade a plan, find a receipt, manage multiple accounts, and more.

U-M Dropbox is available with 5 TB of storage for individual accounts for all active faculty, staff, students, emeritus faculty, and sponsored affiliates at the Ann Arbor, Dearborn, Flint, and Michigan Medicine campuses.

  1. With the Dropbox service, the UConn community can exchange large files (up to 10 GB). At least one person, either the sender or the receiver, must be from UConn. Please note: Dropbox should not be used to transmit sensitive University data. File-sharing, file sharing, cloud storage, storage, sec.
  2. Login to Dropbox. Bring your photos, docs, and videos anywhere and keep your files safe.

Sensitive Data with Dropbox

Dropbox at U-M may be used with some types of sensitive university data, including Protected Health Information (PHI), according to the Sensitive Data Guide: Dropbox at U-M.

Dropbox Service Level Agreement

You and the university community have a shared responsibility to use U-M Dropbox appropriately with sensitive university data and take the necessary precautions.

Dropbox Service Down

Caution: Although storing and collaborating on documents containing PHI/HIPAA data in U-M Dropbox is allowed, caution needs to be taken when using the U-M Google or U-M Microsoft 365 integrations. Learn how to appropriately use these integrations if you are handling PHI, as neither service, U-M Google or U-M M365, is approved for use with PHI.

Dropbox Service Provider

Note: Dropbox allows you to synchronize data in the cloud and on your devices. If you store and synchronize data in locations other than Dropbox cloud storage (i.e., local storage), you will also need to follow any sensitive data restrictions for the devices and storage locations to which you synchronize. Selective sync allows you to choose folders that are cloud-only. Refer to How to use Selective Sync in Dropbox for instructions on making any folders with sensitive data cloud-only. If you are interested in keeping everything online-only, refer to How to use Dropbox Smart Sync for more details.