Dropbox Business Account

admin
  1. Dropbox Login
  2. Dropbox Business Pricing
  3. Dropbox Business Account Customer Service
  4. Dropbox Business Account Login
  5. Dropbox Business Account Pricing

To join a Dropbox Business team, you need to accept an invitation from that team’s admin. If you haven’t received an invitation, you can request to join a Dropbox Business team.

Dear DropBox, I used to have a business account but I had to stop paying for it because I lost all my income due to COVID. And I was trying to reach DropBox to ask how long you'd keep my stuff on the account before deleting it. I have been paying for DropBox for many years and have all my. Sign in with an existing Dropbox account, or create a new account. Learn more about transferring an existing Dropbox account to a Dropbox Business team. Click Accept Invitation. Request to join a Dropbox Business team. Anyone with an email address on an organization's domain can request to join a Dropbox Business team. An admin of the team can. Get help with Dropbox account or billing issues. Learn how to contact customer support, upgrade a plan, find a receipt, manage multiple accounts, and more. Dropbox Business accounts can’t be linked with other Dropbox Business accounts. If you’re a Dropbox Business admin, learn how to manage team members’ linked accounts and devices. When you link two Dropbox accounts, you can easily switch between them anywhere you use Dropbox without signing out of one and signing into the other every time. Create and manage user accounts automatically in Dropbox Business based on custom user groups or when users join, leave or move within your organization. Simplify account management Connect Dropbox Business to Azure AD easily with a simple, step-by-step user interface.

How to accept a Dropbox Business invitation

Admins can invite you to their Dropbox Business team by email or a team invite link. Follow the instructions below for the type of invitation you received.

Business

If you received an email invitation

To accept an invitation you received via email, open that email and click Join your team. Follow the prompts to create a new Dropbox account or, if your organization has enabled single-sign on (SSO), sign in to your SSO provider.

Note: If you’re being prompted to sign in to your personal account when you click Join your team, ask your admin to cancel and resend the invitation to your work email address.

If you received a team invite link

Dropbox business account customer service
  1. Click the link.
  2. Sign in with an existing Dropbox account, or create a new account.
    • Learn more about transferring an existing Dropbox account to a Dropbox Business team.
  3. Click Accept Invitation.
Account

Request to join a Dropbox Business team

Anyone with an email address on an organization's domain can request to join a Dropbox Business team. An admin of the team can then accept or deny your request.

If you already have a Dropbox account using your work email address

Visit dropbox.com/team to see the list of teams you can join.

If you don’t already have a Dropbox account using your work email address

Create a new account using your work email address. After you create your account, you’ll see a list of teams that you can join.

Note: You can only join one team, even if there is more than one team on your organization's domain.

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The objective of this tutorial is to demonstrate the steps to be performed in Dropbox for Business and Azure Active Directory (Azure AD) to configure Azure AD to automatically provision and de-provision users and/or groups to Dropbox for Business.

Important

In the future, Microsoft and Dropbox will be deprecating the old Dropbox integration. This was originally planned for 4/1/2021, but has been postponed indefinitely. However, to avoid disruption of service, we recommend migrating to the new SCIM 2.0 Dropbox integration which supports Groups. To migrate to the new Dropbox integration, add and configure a new instance of Dropbox for Provisioning in your Azure AD tenant using the steps below. Once you have configured the new Dropbox integration, disable Provisioning on the old Dropbox integration to avoid Provisioning conflicts. For more detailed steps on migrating to the new Dropbox integration, see Update to the newest Dropbox for Business application using Azure AD.

Note

This tutorial describes a connector built on top of the Azure AD User Provisioning Service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Azure Active Directory.

Dropbox Login

Prerequisites

The scenario outlined in this tutorial assumes that you already have the following prerequisites:

  • An Azure AD tenant
  • A user account in Dropbox for Business with Admin permissions.

Add Dropbox for Business from the gallery

Before configuring Dropbox for Business for automatic user provisioning with Azure AD, you need to add Dropbox for Business from the Azure AD application gallery to your list of managed SaaS applications.

Dropbox Business Pricing

To add Dropbox for Business from the Azure AD application gallery, perform the following steps:

  1. In the Azure portal, in the left navigation panel, select Azure Active Directory.

  2. Go to Enterprise applications, and then select All applications.

  3. To add a new application, select the New application button at the top of the pane.

  4. In the search box, enter Dropbox for Business, select Dropbox for Business in the results panel, and then click the Add button to add the application.

Assigning users to Dropbox for Business

Azure Active Directory uses a concept called assignments to determine which users should receive access to selected apps. In the context of automatic user provisioning, only the users and/or groups that have been assigned to an application in Azure AD are synchronized.

Before configuring and enabling automatic user provisioning, you should decide which users and/or groups in Azure AD need access to Dropbox for Business. Once decided, you can assign these users and/or groups to Dropbox for Business by following the instructions here:

Important tips for assigning users to Dropbox for Business

Dropbox Business Account
  • It is recommended that a single Azure AD user is assigned to Dropbox for Business to test the automatic user provisioning configuration. Additional users and/or groups may be assigned later.

  • When assigning a user to Dropbox for Business, you must select any valid application-specific role (if available) in the assignment dialog. Users with the Default Access role are excluded from provisioning.

Configuring automatic user provisioning to Dropbox for Business

This section guides you through the steps to configure the Azure AD provisioning service to create, update, and disable users and/or groups in Dropbox for Business based on user and/or group assignments in Azure AD.

Tip

You may also choose to enable SAML-based single sign-on for Dropbox for Business, following the instructions provided in the Dropbox for Business single sign-on tutorial. Single sign-on can be configured independently of automatic user provisioning, though these two features compliment each other.

To configure automatic user provisioning for Dropbox for Business in Azure AD:

  1. Sign in to the Azure portal. Select Enterprise Applications, then select All applications.

  2. In the applications list, select Dropbox for Business.

  3. Select the Provisioning tab.

  4. Set the Provisioning Mode to Automatic.

  5. Under the Admin Credentials section, click Authorize. It opens a Dropbox for Business login dialog in a new browser window.

  6. On the Sign-in to Dropbox for Business to link with Azure AD dialog, sign in to your Dropbox for Business tenant and verify your identity.

  7. Upon completing steps 5 and 6, click Test Connection to ensure Azure AD can connect to Dropbox for Business. If the connection fails, ensure your Dropbox for Business account has Admin permissions and try again.

  8. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and check the checkbox - Send an email notification when a failure occurs.

  9. Click Save.

  10. Under the Mappings section, select Synchronize Azure Active Directory Users to Dropbox.

  11. Review the user attributes that are synchronized from Azure AD to Dropbox in the Attribute Mapping section. The attributes selected as Matching properties are used to match the user accounts in Dropbox for update operations. Select the Save button to commit any changes.

  12. Under the Mappings section, select Synchronize Azure Active Directory Groups to Dropbox.

  13. Review the group attributes that are synchronized from Azure AD to Dropbox in the Attribute Mapping section. The attributes selected as Matching properties are used to match the groups in Dropbox for update operations. Select the Save button to commit any changes.

  14. To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.

  15. To enable the Azure AD provisioning service for Dropbox, change the Provisioning Status to On in the Settings section.

  16. Define the users and/or groups that you would like to provision to Dropbox by choosing the desired values in Scope in the Settings section.

  17. When you are ready to provision, click Save.

This operation starts the initial synchronization of all users and/or groups defined in Scope in the Settings section. The initial sync takes longer to perform than subsequent syncs, which occur approximately every 40 minutes as long as the Azure AD provisioning service is running. You can use the Synchronization Details section to monitor progress and follow links to provisioning activity report, which describes all actions performed by the Azure AD provisioning service on Dropbox.

For more information on how to read the Azure AD provisioning logs, see Reporting on automatic user account provisioning.

Dropbox Business Account Customer Service

Connector Limitations

  • Dropbox does not support suspending invited users. If an invited user is suspended, that user will be deleted.

Dropbox Business Account Login

Additional resources

Dropbox Business Account Pricing

Next steps